Comments on: HSBC Direct Doesn’t Support Firefox 3.0 – Another Reason To Dump IE 6.0

By: So

So — Tue, 01 Jun 2010 04:48:49 +0000

Moved to HSBC (Premier) because they were security leaders at the time (one of the first with one time pass key fobs). Leaving them now because they are security laggards.

Every other major bank appears to support Firefox but not HSBC. This stops me using a linux boot disk for internet banking, which provides far greater security since with the more recent development of stealthy trojans like Zeus you should assume that any PC used for general browsing is compromised and you are probably not the only one controlling it.

Typically a back door allows a bot or a greedy intruder to piggy back on your own valid banking session to makie their own transfers out of your accounts at the same time.

This is not good enough and sooner or later will prove a major embarassment to HSBC when an wide scale incident occurs and they can’t offer their customers the easiest and safest solution of a trusted boot disk.

By: tony

tony — Tue, 11 Aug 2009 09:01:52 +0000

just told to use ie as well!!!

Last week received a letter from HSBC threatening to close my account because not enough money was being paid into it…..

they really want my busines

By: Nils Ellingsen

Nils Ellingsen — Wed, 24 Sep 2008 12:56:12 +0000

Well said, hear hear! =) I would NOT be comfortable using IE6 for my online banking, security-wise it’s not the best choice imho.

By: Alice

Alice — Tue, 26 Aug 2008 16:43:44 +0000

For me, HSBC online banking worked except for bill payment. When I called the tech support, they just told me to use IE to access the website. Thanks a lot, I use linux (ie4linux still too buggy) and had no choice but to get to another machine in order to pay bills. When I ask whether this problem will ever be fixed for firefox, she said “it’s not a problem, so there’s nothing to be fixed. We just don’t support firefox.” argh!